Norwegian Airlines requires doctor's note from flight attendants to opt out of high heels

Female flight attendants employed by Norwegian Airlines are required to provide the airline with a doctor’s note to opt out of wearing high heels and wear flats.

Victoria Wystepek
Victoria Wystepek NewsMavens, Europe
Norwegian Airlines requires doctor's note from flight attendants to opt out of high heels - NewsMavens
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The airline required the female flight attendants to keep this doctor’s note on them at all times, and stated that it must be renewed every six months. The 22-page dress code section of the employee handbook mandated that the heels must be at minimum two centimeters tall. Another part of the dress code required female flight attendants to wear eye makeup and foundation or tinted moisturizer. 

Annette Trettebergstuen, the Norwegian Labour Party’s spokesperson, commented, “The year 1950 rang and it wants its rulebook back. This is super embarrassing and they should have progressed further.” 

Norwegian Airlines explained that flight attendants were only required to wear high heels outside of the airplane, such as when walking through the airport. 

However, airports usually require walking long distances, and osteopath Dr. Sajid Surve claims that wearing high heels poses a risk to overall health and wellbeing. “It’s not unusual for people who spend lots of time in high heels to have low back, neck, and shoulder pain because the shoes disrupt the natural form of the body,” he said. Ironically, senior communications advisor for Norwegian airlines, Astrid Mannion-Gibson, claims that preventing its employees from “going with so-called ballerina shoes” is for health reasons.

Details from the story:

  • The “no flats” provision comes as an update to the Norwegian Airlines dress code, dated April 1, 2019. 
  • The dress code also limits the amount of jewelry that women wear, and can only be made of gold or silver. 
  • The airline claims that this dress code was formulated with collaboration from pilots and cabin crew.
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